Returns and Exchanges

Thank you for shopping with LINLIYG! We strive to provide you with high-quality products and a fulfilling shopping experience. Please review our return and exchange policy below:

Return Policy

At LINLIYG, we stand by the quality of our products. However, due to the nature of our items (skincare and weight loss products), we do not accept returns or exchanges unless the item is defective or damaged.

Please note: Returns will not be accepted for reasons unrelated to product defects.

Defective or Damaged Items

If you receive a defective or damaged item, please contact our customer service team within 7 days of receiving your order. To initiate a return, please provide:

• Your order number
• A description of the issue
• Photos of the defective or damaged item

Once we confirm the issue, we will provide instructions on how to return the item.

Refunds

Refunds will only be issued for items that are defective or damaged, upon receipt and inspection of the returned product. Refunds will be processed to your original payment method within 5-7 business days after we receive the returned item.

Exchange Policy

We do not offer exchanges for products purchased. If you need a different item, please place a new order.

Customer Service

For any questions or concerns regarding your order, please reach out to us at w168168y@gmail.com . Our customer service team is here to assist you!

Thank you for your understanding and support of LINLIYG!